Privacy Policy
Last updated: January 2026
Who We Are
FM Structural provides structural engineering services. This privacy policy explains how we collect and use your personal information.
Information We Collect
When you use our services, we may collect:
- Contact information (name, email, phone number, address)
- Project details and descriptions you provide
- Files you upload (plans, photographs, documents)
- Communication records (emails, notes from calls)
- Technical information when you use our website (IP address, browser type)
How We Use Your Information
We use your information to:
- Provide quotes and deliver structural engineering services
- Communicate with you about your project
- Maintain records for professional and legal purposes
- Improve our website and services
- Send you information about our services (with your consent)
Legal Basis for Processing
We process your data based on:
- Contract: To provide services you've requested
- Legitimate interests: To run our business effectively
- Consent: Where you've given explicit permission
- Legal obligation: To comply with legal requirements
Data Sharing
We don't sell your personal data. We may share information with:
- Building Control bodies (as part of submissions)
- Other professionals working on your project (with your knowledge)
- Service providers who help us operate (email, hosting)
- Professional advisors and insurers
Data Retention
We retain project files and correspondence for a minimum of 6 years after project completion, in line with professional liability requirements. Some records may be kept longer where required.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (subject to retention requirements)
- Object to or restrict processing
- Data portability
- Withdraw consent
Cookies
Our website uses cookies. See our Cookie Policy for details.
Contact
For privacy-related queries, contact us at info@fmstructural.co.uk.